Handling of Personal Information
1. Name of business operator
Approad Co., Ltd.
2. Name, job title, affiliation and contact details of the administrator
Administrator: Personal Information Chief Privacy Officer
Customer Support Center Operations Manager : Yoshimi Asano
Contact : Personal Information Protection Promotion Office Phone :0570-550-846
3. Purpose of personal information use
With the exception of when it is approved by the laws and regulations, The Company shall handle personal information within the scope for use as stipulated in the respective items below.
Purpose of personal information use according to type
| type | personal infomation use | purpose of use |
|---|---|---|
| (1) Customer information | Name, address, date of birth, gender, blood type, phone number, e-mail address, occupation, etc. | 1. For Membership registration as a Sports Entry Member, for entry to various sporting competitions, and for ordering and shipment of online shopping |
| 2. In order to publicize and advertise the sporting competitions and sporting events in which the Company handles entry services, and to promote the use of The Company's services | ||
| 3. For market analysis of various sporting competition participants | ||
| 4. In order to serve as a damage insurance agent | ||
| (2) Customer information acquired through the phone | Name, address, date of birth, gender, blood type, phone number, e-mail address, occupation, etc. | 1. For Membership registration as a Sports Entry Member, to notify the various sporting event organizers of the customer’s performance in past competitions for entry into various sporting competitions |
| 2. In order to promote sporting competitions in which The Company handles entry services, publicity and advertisement of sporting events and the use of The Company’s services | ||
| 3. For market analysis of various sporting competition participants | ||
| (3) Performance of customer in past sporting events | 1. In order to notify the various sporting competition organizers of the customer’s performance in past competitions | |
| 2. For the purpose stated in (1) 2 and 3 | ||
| (4) Customer information acquired from time measurement | Name, date of birth, address, phone number, gender, event, time, etc. | 1. For time measurement of participants in the sporting competition |
| 2. In order to notify the sporting competition participants of his/her results | ||
| (5) Event organizer information | Name, address, phone number, e-mail address, etc. | In order to release event information |
| (6) Client information | Name, address, phone number, e-mail address, etc. | In order to contact the client regarding transaction, etc. |
| (7) Job applicant information | Name, address, date of birth, gender, phone number, e-mail address, background, etc. | For screening and selection in the recruiting process |
| (8) Employee information | Name, address, date of birth, gender, phone number, etc. | For human resource and labor management purposes |
| (9) Contact and complaint information | Name, address, date of birth, gender, phone number, e-mail address, etc. | For inquiries, individual identification and contact confirmation regarding the handling of complaints |
* As a rule, the above personal information is subject to disclosure; however, in the event that the disclosure is likely to cause significant hindrance to the appropriate implementation of The Company’s operations, it shall not be subject to disclosure.
4. Data sharing
The Company shall share personal data under its possession as per the following items:
(1) Data items to be shared
Customer name, address, date of birth, gender, blood type, phone number, e-mail address, occupation, affiliation, team name, guardian name, t-shirt size, best time, expected time, performance of the customer in past competitions, and other related items
(2) Scope of those sharing the information
Various sporting competition and event organizers
(3) Purpose of use
Same as the above 3. (1), (2), (3)
(4) Administrator
Approad Co., Ltd.
(5) Method of acquisition
Directly through the individual
5. Providing of personal information to a third party
Unless required by the laws and regulations, or when a part of the operations is entrusted to an outside company, The Company shall not provide personal information to a third party without the consent of the individual.
6. Entrustment of personal information handling
In order to provide better services to the customer, The Company, for business management purposes, may entrust a part of its operations to an outside company. In so doing, The Company may entrust personal information to the entrusted company. In such a case, a company sufficiently satisfying the personal information protection standard shall be selected, and an agreement of commission shall be concluded therewith regarding the protection of personal information, and The Company shall thoroughly manage and supervise the entrusted company.
7. Optionality of providing personal information
It is up to individual discretion as to whether personal information is provided to The Company. However, in the event that necessary items are not provided, application to services, etc., may not be possible.
8. Items related to “procedures in response to disclosure request, etc.”
In the event that a request is made by the individual or his proxy for notification, disclosure, correction, etc., suspension of use, etc. for retained personal data use, such a request shall be handled accordingly as set forth below:
(1) Request address
Please send the request for disclosure to the following address, with necessary documents attached to the designated application. “Documents for disclosure request, etc. enclosed” shall be indicated on the envelope.
Sports Entry
Miyazaki Central Post Office
P.O. Box 33
880-8691
Phone: 0570-550-846
(2) Documents to be submitted (by the individual)
In the event that a request for disclosure, etc. is made, please submit the designated application according to the request item (A) and documents for personal identification (B).
i) Designated application
-Application for “retained personal data” purpose of use notification
-Application for “retained personal data” disclosure
-Application for “retained personal data” correction, etc.
-Application for “retained personal data” suspension of use, etc.
ii) Documents for personal identification
-1 copy of either a driver’s license, passport or health insurance
(3) Documents to be submitted (by proxy)
In the event that a person with parental authority, legal guardian of a minor, assistant, curator, adult guardian under the legal guardianship system, voluntary guardian under the voluntary guardianship system, or a proxy delegated by the individual, requests disclosure, etc., please submit the following documents in addition to the documents stipulated in (2).
i) For a person with parental authority or a legal guardian of a minor
-1 copy of the family register (a copy of an insurance card which indicates the dependent family Members possible)
ii) For an assistant, curator, adult guardian or a voluntary guardian
-1 copy of the certificate of registered matters regarding guardianship (to be acquired at the Legal Affairs Bureau)
iii) For a delegated proxy
-1 copy of the power of attorney (with a registered seal)
-1 copy of the seal registration certificate of the principal
(4) Handling fees, etc.
The handling fee for the request for disclosure, etc., shall be 700 yen per application by 1 individual (1 data subject). Please enclose 700 yen equivalent in postage stamps with the application
* Notification shall be sent in the event that there is a deficiency in the handling fee; however, if the payment is not made within the prescribed period, the request for disclosure, etc., shall be nullified.
(5) Method of reply
The request shall be sent in writing to the address of the applicant indicated on the application.
(6) Purpose of use
Individual information acquired through request for disclosure, etc., shall be handled within the necessary scope in addressing the request for disclosure etc. After the completion of response to the request for disclosure, etc., the submitted document shall be stored for 2 years, then destroyed.
* When the request for disclosure, etc. is denied
Request for disclosure, etc. cannot be complied with in the respective cases set forth below. In the event that it has been determined that information cannot be disclosed, the reason shall be indicated and notified. Please note that even in the event of a non-disclosure, etc., the designated handling fee shall be charged.
- In the event that personal identification cannot be confirmed, such as when the address indicated on the application, the address indicated on the submitted documents for personal identification, and the address registered with The Company do not coincide, etc.
- In the application by a proxy, in the event that the authority of proxy cannot be confirmed.
- In the event that there are deficiencies in the designated application documents, and the corrective measures for the deficiencies are not taken despite being requested to do so.
- In the event that the information requested for disclosure, etc. does not correspond to “retained personal data” (information etc., which is to be eliminated within 6 months from acquisition)
- In the event that the providing of information is likely to endanger the life, body, property, or other rights and interests of the individual or a third party
- In the event that the providing of information is likely to cause significant impedance to the appropriate implementation of The Company’s operations
- In the event that the providing of information will violate other laws and regulations
9. Items related to the “Complaints and Consultation” desk
For complaints and consultation regarding The Company’s handling of personal information, please contact the following. Please note that we decline the handling of any requests by direct visits to The Company.
By phone
Phone: 0570-550-846 Approad, co., Ltd. Personal Information Protection Promotion Office
By mail
Sports Entry Miyazaki Central Post Office P.O. Box 33 880-8691
By e-mail
email: info@sportsentry.ne.jp
Regarding complaints and consultation to the authorized personal information protection organization regarding The Company’s personal information handling, please contact the following. Please note that this is not for inquiries regarding The Company’s services.
Name of authorized personal information protection organization
Japan Information Processing Development Center (JIPDEC)
For resolution of complaints
Personal Information Protection Complaints Desk
By mail
Roppongi First Bldg. 12F 1-9-9 Roppongi Minato-ku, Tokyo 106-0032
By phone
03-5860-7565 0120-700-779
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